Duration 2:44Getting startedLesson 01
Create your first AI agent
Give your agent a clear job, a helpful personality, and a plan for when a customer needs a person.
Watch tutorialLearn it here.
Make it yours.
From your first agent to your everyday support workflow. Short, practical lessons. Real Tuolen screens.
7 practical tutorials·No sign-in needed
1:00Meet Tuolen. Keep it personal.
Your first three steps.
A solid foundation, one short lesson at a time.
A little learning goes a long way.
7 tutorials
Duration 2:44
Duration 3:10Getting startedLesson 02
Connect your customer channels
Explore website embeds, email, messaging, and social media—and the checks to make before going live.
Watch tutorial
Duration 3:10Getting startedLesson 03
Give your agent the right knowledge
Add approved business information, verify processing, and test answers against the source—not just how confident they sound.
Watch tutorial
Duration 2:45Daily workflowsLesson 04
A day in the Tuolen support inbox
Find the right conversation, understand the full history, and turn everyday support work into better answers.
Watch tutorial
Duration 2:45Daily workflowsLesson 05
Test your AI agent before customers do
Build a small, repeatable test set for known answers, missing knowledge, policy exceptions, and requests for a person.
Watch tutorial
Duration 2:41CustomizationLesson 06
Make Tuolen feel like your brand
Shape the welcome, suggested questions, colors, identity, and chat launcher with a careful preview-first workflow.
Watch tutorial
Duration 3:27DevelopersLesson 07
Connect Tuolen to your existing workflow
Understand API requests, webhook events, credential boundaries, and a safer first integration using the developer guides.
Watch tutorialYour next good idea starts in Tuolen.
Open your workspace and put a lesson into practice.