TUOLEN ACADEMY

Learn it here.
Make it yours.

From your first agent to your everyday support workflow. Short, practical lessons. Real Tuolen screens.

Start with your first agent Explore the lessons

7 practical tutorials·No sign-in needed

THE 60-SECOND OVERVIEW

Meet Tuolen. Keep it personal.

NEW TO TUOLEN?

Your first three steps.

A solid foundation, one short lesson at a time.

WATCH. TRY. MAKE IT BETTER.

A little learning goes a long way.

THE TUTORIAL LIBRARY 07

7 tutorials

Getting startedLesson 01

Create your first AI agent

Give your agent a clear job, a helpful personality, and a plan for when a customer needs a person.

Getting startedLesson 02

Connect your customer channels

Explore website embeds, email, messaging, and social media—and the checks to make before going live.

Getting startedLesson 03

Give your agent the right knowledge

Add approved business information, verify processing, and test answers against the source—not just how confident they sound.

Daily workflowsLesson 04

A day in the Tuolen support inbox

Find the right conversation, understand the full history, and turn everyday support work into better answers.

Daily workflowsLesson 05

Test your AI agent before customers do

Build a small, repeatable test set for known answers, missing knowledge, policy exceptions, and requests for a person.

CustomizationLesson 06

Make Tuolen feel like your brand

Shape the welcome, suggested questions, colors, identity, and chat launcher with a careful preview-first workflow.

DevelopersLesson 07

Connect Tuolen to your existing workflow

Understand API requests, webhook events, credential boundaries, and a safer first integration using the developer guides.

FROM WATCHING TO DOING

Your next good idea starts in Tuolen.

Open your workspace and put a lesson into practice.